AI assistance

AI support for document capture, ticket routing and plausibility checks — planned as a base feature.

In development

AI assistance is intended to support recurring tasks such as document capture, ticket assignment and statement plausibility checks. This feature is in development and not yet fully available.

At a glance

  • Planned as a base feature, not a paid add-on
  • Focus on documents, tickets and statement checks
  • In development — rolling out step by step

Key features

Document capture

Invoice data is intended to be suggested from documents and mapped to the coding.

Ticket routing

Incoming requests are intended to be assigned automatically to the right category and owner.

Plausibility checks

Statements are intended to be checked for anomalies and deviations.

Everyday assistance

Recurring manual steps are intended to be reduced without giving up control.

In depth

Suggestions, not automation

The AI assistance is meant to support recurring steps such as receipt capture and ticket routing through suggestions that the user confirms. It is in development as a basic function and is intended to prepare decisions, not to post or finalize on its own.

Plausibility as early warning

The plan is for plausibility checks to flag unusual values, such as inconsistent amounts or diverging assignments, before they reach the statement. The scope of these checks is being built up step by step and does not replace the professional review by the manager.

Frequently asked questions

Is AI assistance available yet?+

No, the feature is in development. It is planned as a base feature and will roll out step by step.

Does the AI cost extra?+

It is planned as a base feature, not a paid add-on.

Does the management stay in control?+

Yes. The AI supports with suggestions and assignments; decisions stay with the staff.